City of Pittsfield Installs Exterior Dropbox

The City of Pittsfield has installed a secure drop box at the rear of City Hall as municipal offices are currently closed to the public through April 7. The box is located at the foot of the stairs in the rear of the building. 

“The drop box is intended for correspondence that would normally have to be dropped off at City Hall,” said Finance Director Matthew Kerwood. 

Municipal offices and buildings have been closed since March 16 in response to Gov. Charlie Baker’s orders prohibiting the gatherings of more than 25 people in a public setting to contain the spread of COVID-19. 

Community members can also visit the city’s website,, to manage their business needs. Individuals with specific questions for city departments, should utilize the City Hall directory, 413-449-5600, during the hours of 8:30 a.m.-12:30 p.m. Monday through Friday for assistance. 

To stay connected to city updates on the coronavirus, a COVID-19 link is available on the home page of the city’s website and will feature continuous updates from the city. The public is also encouraged to use the subscription service to receive a notification when a new update from the city is available and sign up for CodeRED. 

Residents across the state can now sign up to receive updates, news and prevention information related to COVID-19 by texting COVIDMA to 888-777. 

For more information, please contact Roberta McCulloch-Dews, Director of Administrative Services, Office of the Mayor, 413-499-9322.